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  2. Policy
  3. Policy FAQ

Policy FAQ

This will provide information on the most frequently asked questions about Ethos' policies.

  • Why did I receive an email from ExamOne asking for medical information?
  • What happens if I don’t complete my medical exam request?
  • What happens after my term policy ends?
  • Do I have living benefits included in my policy?
  • Can I get confirmation or proof of my cancellation request?
  • What if I answered a question wrong or forgot to disclose something on my application?
  • How do I access my policy documents?
  • Can I borrow off my policy?
  • Is my policy convertible?
  • Do I get my premiums back after my policy ends?
  • How do I cancel my policy?
  • Do I get a refund if I cancel my policy?
  • Can I include my spouse in email communications?
  • Can I add a policy for my spouse?
  • What is Exam One?
  • Will I receive a physical copy of my policy?
  • I just signed up for 20yr/ 750k coverage. What is the cost to convert to a whole life?
  • How long does it take to have cash value on a TruStage policy?
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